Research output per year
Research output per year
- 36 results
Search results
-
2023
A mental health and wellbeing chatbot: user event log analysis
Booth, F., Potts, C., Bond, RR., Mulvenna, M., Kostenius, C., Dhanapala, I. S. A., Vakaloudis, A., Cahill, B., Kuosmanen, L. & Ennis, E., 23 Jan 2023, (Accepted/In press) In: JMIR mHealth and uHealth.Research output: Contribution to journal › Article › peer-review
Open AccessFile26 Downloads (Pure) -
A multilingual digital mental health and wellbeing chatbot (ChatPal): pre-post multicenter intervention study
Potts, C., Lindstrom, F., Bond, RR., Mulvenna, M., Booth, F., Ennis, E., Parding, K., Kostenius, C., Broderick, T., Boyd, K., Vartiainen, A-K., Nieminen, H., Burns, C., Bickerdike, A., Kousmanen, L., Dhanapala, I. S. A., Vakaloudis, A., Cahill, B., MacInnes, M., Malcolm, M., & 1 others, 31 Jan 2023, (Accepted/In press) In: Journal of Medical Internet Research.Research output: Contribution to journal › Article › peer-review
Open AccessFile30 Downloads (Pure) -
Process mining to discover patterns in patient outcomes in a Psychological Therapies Service
Potts, C., Bond, RR., Jordan, J-A., Mulvenna, M., Dyer, K., Moorhead, A. & Elliott, A., 21 Apr 2023, (Accepted/In press) In: Health Care Management Science.Research output: Contribution to journal › Article › peer-review
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2022
Coproducing multilingual conversational scripts for a mental wellbeing chatbot - where healthcare domain experts become chatbot designers
Nieminen, H., Kuosmanen, L., Bond, RR., Vartiainen, A-K., Mulvenna, M. & Potts, C., 4 Jun 2022.Research output: Contribution to conference › Poster › peer-review
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Development process of artificial intelligence based chatbot to support and promote mental wellbeing in sparsely populated areas of five European countries
Kuosmanen, L., Vartiainen, A-K., Nieminen, H., Kostenius, C., Bond, RR., Mulvenna, M., Potts, C., Ennis, E., Malcolm, M., Vakaloudis, A., Cahill, B. & Dhanapala, I. S. A., 4 Jun 2022.Research output: Contribution to conference › Poster › peer-review
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Profiles of the Different Diagnostic Outcomes at the NHSCT Memory Service
Potts, C., Duffy, F., Richardson, J., Harvey, M., Bond, RR., Zvolsky, P., Price, RK., Hughes, C. & Mulvenna, M., 18 Oct 2022.Research output: Contribution to conference › Abstract › peer-review
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Review mining to discover user experience issues in mental health and wellbeing chatbots
Booth, F., Potts, C., Bond, RR., Mulvenna, M., Ennis, E. & McTear, M., 4 Oct 2022, ECCE 2022 - Proceedings of the 33rd European Conference on Cognitive Ergonomics. Association for Computing Machinery, p. 1-5 5 p. 26Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
1 Citation (Scopus) -
Riverine suicidal behaviour: analysis of CCTV logs, search & rescue, and footfall data
Potts, C., O'Neill, S., Mulvenna, M., Bond, RR., Ennis, E. & Turkington, R., 25 Aug 2022.Research output: Contribution to conference › Abstract › peer-review
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Strategic opportunities for digital mental health
Mulvenna, M., Babington, D., Bond, RR., Potts, C., Ennis, E. & O'Neill, S., 16 Sept 2022, Book of abstracts, European Conference on Mental Health. 1 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
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Toolkit for the co-creation of health-based chatbots
Potts, C., Bond, RR., Mulvenna, M., McTear, M., Booth, F., Lindström, F., Kostenius, C., Dhanapala, I. S. A., Vakaloudis, A., Cahill, B., Boyd, K., Broderick, T., Bickerdike, A., Burns, C., Coughlan, E., Nieminen, H., Vartiainen, A-K. & Kuosmanen, L., Sept 2022, 1 ed. Ulster University. 32 p.Research output: Book/Report › Book › peer-review
Open AccessFile181 Downloads (Pure) -
Usability testing and trust analysis of a mental health and wellbeing chatbot
Boyd, K., Potts, C., Bond, RR., Mulvenna, M., Broderick, T., Burns, C., Bickerdike, A., McTear, M., Kostenius, C., Vakaloudis, A., Dhanapala, I. S. A., Ennis, E. & Booth, F., 4 Oct 2022, ECCE 2022 - Proceedings of the 33rd European Conference on Cognitive Ergonomics. Association for Computing Machinery, p. 1-8 8 p. 18Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
Open AccessFile18 Downloads (Pure) -
2021
An analysis of crisis helpline call data following a murder-suicide event
Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., O'Neill, S., Potts, C., Moore, C. & Hamra, L., 12 Oct 2021, p. 1-1. 1 p.Research output: Contribution to conference › Abstract › peer-review
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An analysis of crisis helpline call data following media reports of suicide related deaths
Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., Potts, C. & O'Neill, S., 2 Jun 2021. 1 p.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile105 Downloads (Pure) -
Can Chatbots Help Support a Person’s Mental Health? Perceptions and Views from Mental Healthcare Professionals and Experts
Sweeney, C., Potts, C., Ennis, E., Bond, RR., Mulvenna, M., O'Neill, S., Malcolm, M., Kuosmanen, L., Kostenius, C., Vakaloudis, A., McConvey, G., Turkington, R., Hanna, D., Nieminen, H., Vartiainen, A-K., Robertson, A. & McTear, M., 15 Jul 2021, In: ACM Transactions on Computing for Healthcare. 2, 3, p. 1-15 15 p., 25.Research output: Contribution to journal › Article › peer-review
Open AccessFile192 Downloads (Pure) -
Chatbot as a method for socially sustainable mental health care
Kuosmanen, L., Nieminen, H., Vartiainen, A-K., Kostenius, C., Malcolm, M., Potts, C., Bond, RR. & Mulvenna, M., 7 May 2021, p. 1-2. 1 p.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile214 Downloads (Pure) -
Chatbots to Support Mental Wellbeing of People Living in Rural Areas: Can User Groups Contribute to Co-design?
Potts, C., Ennis, E., Bond, RR., Mulvenna, M., McTear, M., Boyd, K., Broderick, T., Malcolm, M., Kuosmanen, L., Nieminen, H., Vartiainen, A-K., Kostenius, C., Cahill, B., Vakaloudis, A., McConvey, G. & O'Neill, S., 20 Sept 2021, (Published online) In: Journal of Technology in Behavioral Science. 6, p. 652–665 14 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile15 Citations (Scopus)136 Downloads (Pure) -
Ethical Issues in Democratizing Digital Phenotypes and Machine Learning in the Next Generation of Digital Health Technologies
Mulvenna, M., Bond, RR., Delaney, J., Dawoodbhoy, F. M., Boger, J., Potts, C. & Turkington, R., 31 Dec 2021, In: Philosophy & Technology. 34, p. 1945–1960 16 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile13 Citations (Scopus)101 Downloads (Pure) -
Insights and lessons learned from trialling a mental health chatbot in the wild
Potts, C., Bond, RR., Mulvenna, M., Ennis, E., Bickerdike, A., Coughlan, E., Broderick, T., Burns, C., McTear, M., Kuosmanen, L., Nieminen, H., Boyd, K., Cahill, B., Vakaloudis, A., Dhanapala, I., Vartiainen, A-K., Kostenius, C. & Malcolm, M., 15 Dec 2021, 26th IEEE Symposium on Computers and Communications, ISCC 2021. IEEE Xplore, p. 1-6 6 p. (Proceedings - IEEE Symposium on Computers and Communications; vol. 2021-September).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
3 Citations (Scopus) -
Relationship between events and caller behaviour to helplines: an intervention analysis
Turkington, R., Bond, RR., Mulvenna, M., Ennis, E., Potts, C. & O'Neill, S., 22 Sept 2021, p. 1-1. 1 p.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile124 Downloads (Pure) -
Reliability of Addenbrooke's Cognitive Examination III in differentiating between dementia, mild cognitive impairment and older adults who have not reported cognitive problems.
Potts, C., Richardson, J., Bond, RR., Price, RK., Mulvenna, M., Zvolsky, P., Harvey, M., Hughes, C. & Duffy, F., 22 Sept 2021, (Published online) In: European Journal of Ageing. 19, p. 495-507 13 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile4 Citations (Scopus)125 Downloads (Pure) -
The impact of COVID-19 pandemic on calls to Samaritans’ telephone helpline in the UK and ROI
Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., Potts, C., Moore, C., Hamra, L., Morrissey, J., Isaksen, M., Scowcroft, E. & O'Neill, S., 22 Sept 2021, p. 1-1. 1 p.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile415 Downloads (Pure) -
Use of real-world data analytics to gain insight into suicidal behaviour in public places
Potts, C., O'Neill, S., Mulvenna, M., Bond, RR., Ennis, E. & Turkington, R., 2 Jun 2021. 1 p.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile28 Downloads (Pure) -
2020
An analysis of caller behaviour to a Crisis Helpline before and during the COVID-19 pandemic
Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., Potts, C., Moore, C., Hamra, L., Morrissey, J., Isaksen, M., Scowcroft, E. & O'Neill, S., 5 Oct 2020.Research output: Contribution to conference › Abstract › peer-review
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An Analysis of Caller Behaviour to a Crisis Helpline during the COVID-19 Pandemic
Turkington, R., Mulvenna, M., Bond, RR., Potts, C., Ennis, E., O'Neill, S., Moore, C., Hamra, L., Morrissey, J., Isaksen, M. & Scowcroft, E., 17 Nov 2020.Research output: Contribution to conference › Poster › peer-review
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Behavior of Callers to a Crisis Helpline Before and During the COVID-19 Pandemic: Quantitative Data Analysis
Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., Potts, C., Moore, C., Hamra, L., Morrissey, J., Isaksen, M., Scowcroft, E. & O'Neill, S., 6 Nov 2020, In: JMIR Mental Health. 7, 11, p. 2-25 15 p., e22984.Research output: Contribution to journal › Article › peer-review
Open AccessFile15 Citations (Scopus)113 Downloads (Pure) -
Building and Using an Apps Library for People Living with Dementia and their Carers: Understanding behaviour of people living with dementia using apps
Mulvenna, M., Bond, RR. & Potts, C., 2 Oct 2020.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile18 Downloads (Pure) -
Chatbots to Support Mental Health & Wellbeing: Early Findings from ChatPal Use During COVID-19 Lockdown
Bond, RR., Vakaloudis, A., Kuosmanen, L., Malcolm, M., Broderick, T., Bickerdike, A., Burns, C., Coughlan, E., Cahill, B., Ennis, E., Potts, C., O'Neill, S., McTear, M. & Mulvenna, M., 30 Sept 2020.Research output: Contribution to conference › Abstract › peer-review
Open AccessFile527 Downloads (Pure) -
Co-creating requirements and assessing end-user acceptability of a voice-based chatbot to support mental health: A thematic analysis of a living lab workshop
Benítez-Guijarro, A., Bond, RR., Booth, F., Callejas, Z., Ennis, E., Esposito, A., Kraus, M., McConvey, G., McTear, M., Mulvenna, M., Potts, C., Pragst, L., Turkington, R., Wagner, N. & Zheng, H., 25 Oct 2020, (Published online) Conversational Dialogue Systems for the Next Decade, IWSDS 2020: IWSDS 2020. D’Haro, L. F., Callejas, Z. & Nakamura, S. (eds.). Springer Cham, p. 201-212 12 p. (Lecture Notes in Electrical Engineering; vol. 704).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
1 Citation (Scopus) -
Ecological Momentary Assessment Within a Digital Health Intervention for Reminiscence in Persons With Dementia and Caregivers: User Engagement Study
Potts, C., Bond, R., Ryan, A., Mulvenna, M., McCauley, C-O., Laird, LEA. & Goode, D., 6 Jul 2020, In: JMIR mHealth and uHealth. 8, 7, p. 1-11 11 p., 17120.Research output: Contribution to journal › Article › peer-review
Open AccessFile14 Citations (Scopus)32 Downloads (Pure) -
Measuring the COVID-19 pandemic’s societal impact using near real-time crisis helpline telephony data
Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., Potts, C., Moore, C., Hamra, L., Morrissey, J., Isaksen, M., Scowcroft, E. & O'Neill, S., 9 Oct 2020, (Accepted/In press).Research output: Contribution to conference › Abstract › peer-review
Open AccessFile14 Downloads (Pure) -
Profiles of the Different Diagnostic Outcomes at the NHSCT Memory Service: Dementia Assessment Outcome
Duffy, F., Richardson, J., Potts, C., Zvolsky, P., Harvey, M., Price, RK., Bond, RR., Mulvenna, M., Hughes, C. & Serplus, M., 10 Dec 2020, p. 1-2. 1 p.Research output: Contribution to conference › Abstract › peer-review
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US National Suicide Prevention Lifeline Anonymous Call Data: A Secondary Data Analysis Report
Bai, L., Turkington, R., Mulvenna, M., Bond, RR., Ennis, E., O'Neill, S. & Potts, C., 16 Nov 2020, Ulster University. 67 p.Research output: Book/Report › Other report
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Why do people call crisis helplines? Identifying taxonomies of presenting reasons and discovering associations between these reasons
Turkington, R., Mulvenna, M., Bond, RR., O'Neill, S., Potts, C., Armour, C., Ennis, E. & Millman, C., 31 Dec 2020, In: Health Informatics Journal. 26, 4, p. 2597-2613 17 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile7 Citations (Scopus)165 Downloads (Pure) -
2019
Behaviour Analytics of Users Completing Ecological Momentary Assessments in the Form of Mental Health Scales and Mood Logs on a Smartphone App
Bond, RR., Moorhead, A., Mulvenna, M., O'Neill, S., Potts, C. & Murphy, N., 10 Sept 2019, ECCE 2019 - Proceedings of the 31st European Conference on Cognitive Ergonomics: ''Design for Cognition''. Mulvenna, M. & Bond, R. (eds.). New York, NY, USA: Association for Computing Machinery, p. 203-206 4 p. (Proceedings of the 31st European Conference on Cognitive Ergonomics).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
2 Citations (Scopus) -
Exploring temporal behaviour of app users completing ecological momentary assessments using mental health scales and mood logs
Bond, RR., Moorhead, A., Mulvenna, M., O'Neill, S., Potts, C. & Murphy, N., 3 Oct 2019, In: Behaviour and Information Technology. 38, 10, p. 1016-1027 12 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile7 Citations (Scopus)192 Downloads (Pure) -
User Archetype Discovery By Cluster Analysis of Caller Log Data: Tenure Evolution is Stable as Time Period Reduces
Turkington, R., Bond, RR., Mulvenna, M., Potts, C., O'Neill, S. & Armour, C., 10 Sept 2019, ECCE 2019 - Proceedings of the 31st European Conference on Cognitive Ergonomics: ''Design for Cognition''. Mulvenna, M. & Bond, R. (eds.). New York, NY, USA: Association for Computing Machinery, p. 196-202 7 p. (ECCE 2019 - Proceedings of the 31st European Conference on Cognitive Ergonomics: ''Design for Cognition'').Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
2 Citations (Scopus)