• Phone+442895367316
  • Shore Road, Jordanstown Campus

    BT37 0QB Newtownabbey

    United Kingdom

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Personal profile


Jack is one of the Research Associates for the Real Complaints project. Jack’s PhD analysed how people communicate during disagreements in public spaces using an approach called Conversation Analysis. Jack has mainly worked on how people argue, disagree, and complain about each other in different contexts. Before this, Jack examined how decisions about treatment were made in diabetes consultations. He is currently involved in studies on arguments about Brexit between members of the public and politicians, on accusations of Mansplaining, on how resistance is manifest in talk, and on how people use technology during face-to-face interactions. 

External positions

Postdoctoral Researcher, Loughborough University


  • H Social Sciences (General)
  • Conversation Analysis
  • Linguistics
  • Language
  • Interaction
  • BF Psychology
  • Social Psychology
  • Discursive Psychology
  • P Philology. Linguistics
  • Social Interaction
  • Conversation Analysis


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