A critical review of the business excellence quality model applied to further education colleges

Rodney McAdam, William Welsh

    Research output: Contribution to journalReview articlepeer-review

    34 Citations (Scopus)

    Abstract

    In April 1998, the legal status of further education colleges in Northern Ireland changed (Further Education (Northern Ireland) Order 1997). Their new legal status offers colleges the opportunity to develop a greater business focus while preserving a robust framework of public accountability. Colleges will need to respond in a balanced fashion to the competing demands made by multiple stakeholders. In order to assist colleges to respond to these challenges, the Department of Education (NI) has commissioned the Business Development Service, an agency within the Department of Finance and Personnel, to provide consultancy to those colleges which wish to explore the use of the business excellence quality model (developed by the European Foundation for Quality Management 1988-1991). This paper evaluates the relevance and validity of this approach for all 17 further education colleges in Northern Ireland.

    Original languageEnglish
    Pages (from-to)120-130
    Number of pages11
    JournalQuality Assurance in Education
    Volume8
    Issue number3
    DOIs
    Publication statusPublished - 1 Sep 2000

    Bibliographical note

    Copyright:
    Copyright 2019 Elsevier B.V., All rights reserved.

    Keywords

    • Colleges
    • Education
    • Quality

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