Encouraging technology facilitated learning (TFL) in hospitality and tourism education: Communities of Practice – a possible solution?

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This study aims to evaluate the effectiveness of developing a Community of Practice (CoP) around Technology Facilitated Learning (TFL) that strives to enhance and develop best practice in TFL around learning and teaching, specifically assessment and feedback. It has become apparent in recent years that such an informal community exists in the Department of Hospitality and Tourism Management, and more widely within the Ulster Business School, in relation to the uptake and adoption of TFL, specifically in relation to assessment and feedback. Hence, this project seeks to galvanise that progress and further develop this community for the benefit of staff and students alike. This CoP focuses on the development of guides, case studies, wikis and a mentor system in the implementation of particular aspects of TFL. The evaluation of this project is through an evaluation of the effectiveness of the technologies with students and interviews with staff who have been involved with the CoP in order to implement TFL technologies in their own teaching, seeking to determine their effectiveness and the effectiveness of the support of the CoP in doing so.
Original languageEnglish
Title of host publicationProceedings of the Annual Conference for the Council of Hospitality Management Education
Place of PublicationBuxton, Derby
PublisherUniversity of Derby
Pages175-189
ISBN (Print)9780901437754
Publication statusPublished - 2014

Bibliographical note

Reference text: Boud, D. and Molloy, E. (2013) Rethinking models of feedback for learning: the challenge of design. Assessment and Evaluation in Higher Education. 38 (6), 698-712.

Bradley, G. and Russell, G. (1997) Computer experience, school support and computer anxieties, Educational Psychology, 17 (3), 267-284.

Carruthers, C., McCarron, B., Bolan, P., Devin, A. and McMahon-Beattie, U. (2013) Listening and Learning: Reflections on the use of audio feedback: An Excellence in Teaching and Learning Note, Business and Management Education in HE: An International Journal, 1 (1), 1-8.
Cox, M. D. (2004) Introduction to faculty learning communities, New Directions for Teaching and Learning, 97, Spring, 5-23.
Cox, M. D. and Sorensen, D. L. (1999) Student Collaboration in Faculty Development: Connecting directly to the learning revolution, To Improve the Academy, 18, 97-127.
Cuban, L. (2001) Oversold and underused: Computers in the classroom. London: Harvard University Press.

Ellwood, J. and Klenowski, V. (2002) Creating communities of shared practice: the challenges of assessment use in learning and teaching. Assessment and Evaluation in Higher Education. 27 (3), 243-256.

Ferguson, L. M., Yonge, O. and Myrick, F. (2004) Students’ involvement in faculty research: Ethical and methodological issues, International Journal of Qualitative Methods, 3 (4), 1-14.

Hepplestone, S., Holden, G., Irwin, B. Parkin, H. J. and Thorpe, L. (2009) Technology, feedback, action!: the impact of learning technology upon students’ engagement with their feedback. Enhancing Learning through technology research project report 08/09, The Higher Education Academy, 1-21.

Hepplestone, S., Holden, G., Irwin, B. Parkin, H. J. and Thorpe, L. (2011) Using technology to encourage student engagement with feedback: A literature review. Research in Learning Technology, 2, 115-125.

JISC (2010) Audio Feedback, Creating New Digital Media, JISC, available from http://www.jisc.co.uk.

Jones, A (2004) A review of the research literature on barriers to the uptake of ICT by teachers. British Educational Communications and Technology Agency (BECTA), 1-29.

McDermott, R. (1999) Nurturing Three Dimensional Communities of practice: How to get the most out of human networks. Knowledge Management Review. Fall Edition.

McDermott, R. (2000) Knowing in Community: Ten critical success factors in building communities of practice, available from: http://www.co-i-l.com/coil/iknowledge.

McNiff, J. and Whitehead, J. (2010) You and Your Action Research Project, Oxon: Routledge

Merry, S. and Orsmond, P. (2008) Students’ attitudes to and usage of academic feedback provided via audio files, Bioscience Education, 11 (3).

Moore, B. (2008) Using technology to promote Communities of Practice (CoP) in social work education. Social Work Education: The International Journal. 27 (6), 592-600.

Nortcliffe, A. and Middleton, A. (2007) Audio feedback for the iPod generation. International Conference on Engineering Education, Coimbra, Portugal.

Nugent, J. S., Reardon, R. M., Smith, F. G., Rhodes, J. A., Zander, M. J. and Carter, T. J. (2008) Exploring faculty learning communities: Building connections among teaching, learning and technology. International Journal of Teaching and Learning in Higher Education. 20 (1), 51-58.

Pajo, K. and Wallace, C. (2001) Barriers to the uptake of web based technology by University teachers, The Journal of Distance Education. 16 (1), 70-84.

Parkin, H. J., Hepplestone, S., Holden, G., Irwin, B. and Thorpe, L. (2012) A role for technology in enhancing students’ engagement with feedback, Assessment and Evaluation in Higher Education, 37 (8), 963-973.

Price, M. (2005) Assessment standards: the role of communities of practice and the scholarship of assessment, Assessment and Evaluation in Higher Education. 30 (3), 215-230.

Puspitasari , I. and Numao, M. (2012) The framework of evolutionary community of practice. Knowledge Co-Creation. 2, no pages cited.

Putz, P. and Arnold, P. (2001) Communities of practice: guidelines for the design of online seminars in higher education. Education, Communication and Information. 1 (2), 181-195.

Rotheram, B. (2007) Using a MP3 recorder to give feedback on student assignments, Educational Developments, 8 (2), 7-10.

Swan, J. Scarbrough, H. and Robertson, M. (2002) The construction of communities of practice in the management of innovation. Management Learning. 33 (4), 477-496.

Treleaven, L. (2012) A dissemination methodology for learning and teaching developments through engaging and embedding, Studies in Higher Education, 37 (6), 747-767.

Tremblay, D. (2007). Communities of Practice (CoP): Implementation challenges of e-working, The Journal of E-working, 1 (April), 69-82.

Wenger, E. (2000) Communities of Practice and social learning systems, Organisation,7 (2), 225-246.

Wenger, E. and Snyder, M. (2000) Communities of Practice – The organisational frontier. Harvard Business Review, 78 (10), 139-145.

Wenger, E., McDermott, R. and Snyder, M. (2002) Cultivating communities of practice: a guide to managing knowledge, Boston: Harvard Business School Press.

Wenger, E. (No date cited) Communities of Practice: a brief introduction, http://wenger-trayner.com/theory, accessed 26/02/14.

Williams, J., Kane, D., Sagu, S., and Smith, E. (2008) Exploring the National Student Survey Assessment and Feedback Issues, York: The Higher Education Academy.

Keywords

  • Communities of practice (CoP)
  • technology facilitated learning (TFL)
  • learning communities.

Fingerprint

Dive into the research topics of 'Encouraging technology facilitated learning (TFL) in hospitality and tourism education: Communities of Practice – a possible solution?'. Together they form a unique fingerprint.

Cite this