HSE Management Standards and stress-related work outcomes

Research output: Contribution to journalArticlepeer-review

90 Citations (Scopus)

Abstract

Background The UK Health and Safety Executive’s (HSE) Management Standards (MS) approach has been developedto help organizations manage potential sources of work-related stress. Although there is generalsupport for the assessment model adopted by this approach, to date, there has been no empiricalinvestigation of the relationship between the actual MS (as measured by the final revised version of theHSE Indicator Tool) and stress-related work outcomes.Aims To investigate the relationship between the HSE MS and the following stress-related work outcomes:‘job satisfaction’, job-related anxiety and depression and errors/near misses.Methods An anonymous cross-sectional questionnaire was distributed by either e-mail or post to all employeeswithin a community-based Health and Social Services Trust. Respondents completed the HSE IndicatorTool, a job-related anxiety and depression scale, a job satisfaction scale and an aggregatedmeasure of the number of errors/near misses witnessed. Associations between the HSE Indicator Toolresponses and stress-related work outcomes were analysed with regression statistics.Results A total of 707 employees completed the questionnaire, representing a low response rate of 29%. Controllingfor age, gender and contract type, the HSE MS (as measured by the HSE Indicator Tool) werepositively associated with job satisfaction and negatively associated with ‘job-related anxiety’, ‘jobrelateddepression’ and ‘witnessed errors/near misses’.Conclusions This study provides empirical evidence to support the use of the MS approach in tackling workplacestress.Key words HSE Management Standards; job satisfaction; job-related anxiety and depression; stress; witnessederrors/near misses
Original languageEnglish
Pages (from-to)574-579
JournalOccupational Medicine
Volume59
Issue number8
DOIs
Publication statusPublished - 2009

Bibliographical note

Reference text: 1. Health & Safety Executive. Stress-Related and Psychological
Disorders. http://www.hse.gov.uk/statistics/causdis/stress (5
March 2009, date last accessed).
2. Health & Safety Executive. Tackling Stress: The Management
Standard Approach. http://www.hse.gov.uk/pubns/indg406.
pdf (6 March 2009, date last accessed).
3. CIPD. What’s Happening With Well-being at Work? London:
CIPD, 2007.
4. Cousins R, MacKay C, Clarke SD, Kelly C, Kelly PJ,
McCaig RH. Management standards and work-related
stress in the UK: practical development. Work Stress
2004;18:113–136.
5. MacKay CJ, Cousins R, Kelly PJ, Lee S, McCaig RH. Management
standards and work-related stress in the UK: policy
background and science. Work Stress 2004;18:91–112.
6. Main C, Glozier N, Wright I. Validity of the HSE stress tool:
an investigation within four organizations by the Corporate
Health and Performance Group. Occup Med (Lond) 2005;
55:208–214.
7. Health & Safety Executive. HSE Analysis Tool User Manual.
www.hse.gov.uk/stress/standards/pdfs/analysistoolmanual.
pdf (5 December 2008, date last accessed).
8. Edwards JA,Webster S, VanLaar D, Eastoln S. Psychometric
analysis of the UK Health and Safety Executive’s Management
Standards work-related stress Indicator Tool.Work
Stress 2008;22:96–107.
9. Warr PB. The measurement of well-being and other aspects
of mental health. J Occup Psychol 1990;63:193–210.
10. Mullarkey S, Wall TD, Warr PB, Clegg CW, Stride CB.
Measures of Job Satisfaction, Mental Health and Job-Related
Well-Being: A Bench-Marking Manual. Sheffield: Institute
of Work Psychology and ESRC Centre for Organisation
and Innovation, 1999.
11. Healthcare Commission. 2003 NHS Staff Survey. http://
www.cqc.org.uk/_db/_documents/04007747.pdf (6 March
2009, date last accessed).
12. Thomas E, Peterson L. Measuring errors and adverse
events in health care. J Gen Intern Med 2003;18:61–67.
13. Edmonson A. Learning from mistakes is easier said than
done: group and organizational influences on the detection
and correction of human error. J Appl Behav Sci 1996;
32:5–28.
14. Rogelberg SG, Stanton JM. Introduction: understanding
and dealing with organizational survey nonresponse. Org
Res Methods 2007;10:195.
15. Ferrie JE, Shipley MS, Marmot MG, Stansfeld S,
Smith DG. The health effects of major organisational
changes and job insecurity. Soc Sci Med 1998;46:243–254.
16. Rick J, Thomson L, Briner R, O’Regan S, Daniels K.
Review of Existing Supporting Scientific Knowledge to Underpin
Standards of Good Practice for Work Related Stressors*
Phase 1. HSE Research Report 024. Sudbury: HSE Books,
2002.
17. Stansfeld S, Head J, Marmot M. Work-related Factors,
Ill-Health. The Whitehall II Study. HSE Contract Research
Report 266/2000. Sudbury: HSE Books, 2000.
18. Pelfrene E, Vlerick P, Kittel F, Rudolf P, Kornitzer M,
Backer G. Psychosocial work environment and psychological
well-being: assessment of the buffering effects in the job
demand-control-support model in BELSTRESS. Stress
Health 2002;18:43–56.
19. Dupre KE, Day AL. The effects of supportive management
and job quality on the turnover intentions and health of military
personnel. Hum Resour Manage 2007;46:185–201.
20. Iordanoglou D. The teacher as leader: the relationship between
emotional intelligence and leadership effectiveness,
commitment and satisfaction. J Leadersh Stud 2007;
1:57–66.
21. Kirschenbaum A, Oigenblick L, Goldberg AI. Well being,
work environment and work accidents. Soc Sci Med
2000;50:631–639.
22. Firth-Cozens J, Morrison M. Sources of stress and ways of
coping in junior house officers. Stress Med 1989;5:121–126.
23. Kim HC, Min JY, Min KB, Park SG. Job strain and the risk
for occupational injury in small- to medium-sized manufacturing
enterprises: a prospective study of 1,209 Korean
employees. Am J Ind Med 2009;52:322–330.
24. Baruch Y, Holtom BC. Survey response rate levels and
trends in organizational research. Hum Relat 2008;61:1139.
25. Healthcare Commission. National NHS Staff Survey
Guidance Notes. http://www.cqc.org.uk/_db/_documents/
2008GuidanceNotes_FINAL.pd (30 July 2009, date last
accessed).
26. Cook C, Heath F, Thompson RL. A meta-analysis of response
rates in web- or Internet-based surveys. Educ Psychol
Meas 2000;60:821–836.
27. Allen TD. Family-supportive work environments: the role
of organizational perceptions. J Vocat Behav 2001;
58:414–435.
28. Crampton SM, Wagner JA. Percept-percept inflation in
micro-organizational research: an investigation of prevalence
and effects. J Appl Psychol 1994;79:67–76.
29. Carlson DS. Personality and role variables as predictors of
three forms of work-family conflict. J Vocat Behav
1999;55:236–253.
30. Macleod J, Davey Smith G. Psychosocial factors and public
health: a suitable case for treatment? J Epidemiol Community
Health 2003;57:565–570.
R. KERR ET AL.: MANAGEMENT STANDARDS AND STRESS-RELATED WORK OUTCOMES 579

Fingerprint

Dive into the research topics of 'HSE Management Standards and stress-related work outcomes'. Together they form a unique fingerprint.

Cite this