Planning and Developing Tourism within a Public Sector Quagmire: Lessons From and For Small Countries

Research output: Contribution to journalArticlepeer-review

23 Citations (Scopus)

Abstract

This paper examined public sector tourism in Northern Ireland, a small country on the periphery of Western Europe which is notorious for being over governed. The authors found that its complex web of public sector tourism bodies created confusion and duplication within the industry. There was a lack of coordination and clear policy guidelines and many of the organisations were suffering from ‘partnership overload’. To make matters worse for Northern Ireland its National Tourism Organisation, faced with a reduced remit and shrinking budget, was not capable of making decisions and providing the strategic leadership that is required to drive the tourism agenda forward. Northern Ireland, and indeed any small country involved in tourism, could learn valuable lessons from Northern Ireland’s Celtic neighbours, Scotland, Wales and the Republic of Ireland, countries which have taken action to remove some of their layers of administration and bureaucracy and make public sector tourism more streamlined and manageable.
Original languageEnglish
Pages (from-to)1253-1261
JournalTourism Management
Volume32
Issue number6
DOIs
Publication statusPublished - 1 Dec 2011

Bibliographical note

Reference text: References
Baum, 1995
T. Baum
Ireland – the peace dividend
Insights, July (1995), pp. 9–14

View Record in Scopus | Citing articles (4)
Baum, 1999
T. Baum
Themes and issues in comparative destination research: the use of lesson-drawing in comparative tourism research in the North Atlantic
Tourism Management, 20 (1999), pp. 627–633

Article | PDF (93 K) | View Record in Scopus | Citing articles (16)
BBC News, 2004
BBC News
3rd June 2200 hrs. End of the quango state
(2004)

Birrell, 2009
D. Birrell
Direct rule and the governance of Northern Ireland
Manchester University Press, Manchester (2009)

Boyd, 2000
S. Boyd
Heritage tourism in Northern Ireland: opportunity under peace
Current Issues in Tourism, 3 (2) (2000), pp. 150–174

View Record in Scopus | Full Text via CrossRef | Citing articles (15)
Buckley and Klemm, 1993
P. Buckley, M. Klemm
The decline in tourism in Northern Ireland
Tourism Management, June (1993), pp. 185–194

View Record in Scopus | Citing articles (3)
Carmichael and Knox, 2004
P. Carmichael, C. Knox
Devolution, governance and the peace process
Terrorism and Political Violence, 16 (3) (2004), pp. 593–621

View Record in Scopus | Full Text via CrossRef | Citing articles (3)
Devine, 2008
Devine, A. (2008). Collaboration or isolation – A comparative study of the inter-organisational relationships within the sports tourism policy arenas in Northern Ireland and the Republic of Ireland. PHD Thesis, University of Ulster Northern Ireland.
Devine and Devine, 2004
A. Devine, F. Devine
The politics of sports tourism in Northern Ireland
Journal of Sport Tourism, 9 (2) (2004), pp. 171–182

View Record in Scopus | Full Text via CrossRef | Citing articles (5)
Donnelly, 2005
K. Donnelly
Troubles tourism – the terrorism theme park on and off screen
D. Crouch, R. Jackson, F. Thompson (Eds.), The media and the tourist imagination, Routledge, Great Britain (2005)

Dredge and Jenkins, 2007
D. Dredge, J. Jenkins
Tourism planning and policy
Wiley, Singapore (2007)

Edgell, 1999
D. Edgell
Tourism policy: the Next millennium
Sagamore Publishing, Illinois (1999)

Fyall and Garrod, 2005
A. Fyall, B. Garrod
Tourism marketing – a collaborative approach
Channel View, Toronto (2005)

Gratton and Henery, 2001
C. Gratton, I. Henery
Sport in the city. The role of sport in economic and social regeneration
Routledge, London (2001)

Gray, 1989
B. Gray
Collaborating: Finding common ground for multi-party problems
Jossey-Press, San Francisco (1989)

Greer, 2002
J. Greer
Partnership governance in Northern Ireland – Improving performance
Ashgate Publishing, England (2002)

Hall and Page, 2006
M. Hall, S. Page
The geography of tourism and recreation – Environment, place and space
(3rd ed.)Routledge, London (2006)

IUTO, 1974
International Union of Tourism Organisations
The role of the state in tourism
Annals of Tourism Research, 1 (3) (1974), pp. 66–72

Jenkins (2006)
Jenkins, J., & Pigram, J. (2006). Outdoor recreation management (2nd ed.). Oxon: Routledge.
Kanter, 1994
R. Kanter
Collaborative advantage: the art of alliances
Harvard Business Review, July–August (1994), pp. 96–108

View Record in Scopus | Citing articles (18)
Kerr, 2003
W. Kerr
Tourism public policy and the strategic management of failure
Pergamon, Oxford (2003)

Knox and Carmichael, 2005
C. Knox, P. Carmichael
Devolution – the Northern Ireland way: an exercise in creative ambiguity
Environment and Planning, 23 (2005), pp. 63–83

View Record in Scopus | Full Text via CrossRef | Citing articles (6)
Knox and Carmichael, 2006
C. Knox, P. Carmichael
Bureau shuffling? The review of public administration in Northern Ireland
Public Administration, 84 (4) (2006), pp. 941–965

View Record in Scopus | Full Text via CrossRef | Citing articles (21)
Lank, 2006
E. Lank
Collaborative advantage – How organisations win by working together
Palgrave Macmillian, Basingstoke (2006)

Law, 1991
C. Law
Urban tourism and its contribution to economic regeneration
Urban Studies, 29 (3) (1991), pp. 20–23

View Record in Scopus | Citing articles (1)
Lickorish and Jenkins, 1999
L. Lickorish, C. Jenkins
An introduction to tourism
Butterworth-Heinemann, Oxford (1999)

Mohr and Spekman, 1994
J. Mohr, R. Spekman
Characteristics of partnership success: partnership attributes, communication behaviour and conflict resolution techniques
Strategic Management Journal, 15 (2) (1994), pp. 135–150

Nash, 2002
Nash, R. (2002). Tourism in peripheral area: The use of casual networks and lesson drawing as analytical tools. PHD thesis, Robert Gordon University.
NIA, 1983
Northern Ireland Assembly (NIA)
Report on public income and expenditure
HMSO, Belfast (1983)

NIA, 2009
Northern Ireland Assembly (NIA)
A background paper on the Barnett formula
Research Paper 12/01 Stationery Office, Belfast (2009)

Northern Ireland Tourist Board, Corporate Plan, 2005–2008
Northern Ireland Tourist Board. (2005). Corporate plan 2005–2008.
NITB, 2007
Northern Ireland Tourist Board
Marketing plan for Northern Ireland tourism 2007
(2007)

OECD, 1991
OECD
Tourism policy and international reports (Annual reports)
OECD, Paris (1991)

ONeill and Fitz, 1996
M. O’Neill, F. Fitz
Northern Ireland tourism – what chance now?
Tourism Management, 17 (3) (1996), pp. 161–163

Article | PDF (292 K) | View Record in Scopus | Citing articles (16)
Page, 2007
S. Page
Tourism management
(2nd ed.)Butterworth-Heinemann, Kent (2007)

Roberts, 2004
K. Roberts
The leisure industries
Plagrave MacMillian, China (2004)

Rose, 1993
R. Rose
Lessoning drawing
Public policy – a guide to learning across time and space, Chatham House, New Jersey (1993)

Saunders et al., 2000
M. Saunders, P. Lewis, A. Thornhill
Research methods for business students
Pearson Education, Harlow (2000)

Shaw et al., 1988
G. Shaw, J. Greenwood, A. Williams
The United Kingdom: market responses and public policy
Western European Experiences, A. Williams, G. Shaw (Eds.), Tourism and economic development, Belhaven Press, London (1988)

Shaw and Williams, 2002
G. Shaw, A. Williams
Critical issues in tourism: a geographical perspective
Oxford, Blackwell (2002)

Symth, 1986
R. Symth
Public policy for tourism in Northern Ireland
Tourism Management, June (1986), pp. 120–126

Wall, 1996
G. Wall
Terrorism and tourism: an overview and an Irish example
A. Pizam, Y. Mansfeld (Eds.), Tourism, crime and international security issues, Wiley and Sons, Chichester (1996)

Wilson, 1993
D. Wilson
Tourism, public policy and the image of Northern Ireland since the troubles
,in: B. O’Connor, M. Cronin (Eds.), Tourism in Ireland: a critical analysis, Vol. 9Cork University Press, Cork (1993), pp. 138–161

Wilson et al., 1997
M. Wilson, S. Smyth, A. Murray, M. Black
The future of the Northern Ireland accommodation sector
International Journal of Contemporary Hospitality Management, 9 (1) (1997), pp. 25–30

View Record in Scopus | Full Text via CrossRef | Citing articles (2)
Youell, 1998
R. Youell
Tourism: an introduction
Longman, Harlow (1998)

Keywords

  • Public Administration: Planning: Development: Bureaucracy: Coordination: Lessons: Streamlining

Fingerprint

Dive into the research topics of 'Planning and Developing Tourism within a Public Sector Quagmire: Lessons From and For Small Countries'. Together they form a unique fingerprint.

Cite this