The development and testing of Person-centred Practice Inventory - Staff (PCPI-S)

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The aim of the study was to develop and test an instrument, underpinned by a recognised theoretical framework, that examines how staff perceive person-centred practice, using proven methods of instrument design and psychometric analysis.

The study used a mixed method multiphase research design involving: two Delphi studies to agree definitions and items to measure the constructs aligned to the person-centred practice theoretical framework (phase 1); and a large scale quantitative cross sectional survey (phase 2).

Phase one was an international study involving representatives from 7 countries across Europe and Australia, with phase 2 conducted in one country across 5 organisations.

Two international panels of experts (n = 33) in person-centred practice took part in the Delphi study and a randomly selected sample of registered nurses (n=703, 23.8%) drawn from across a wide range of clinical settings completed the Person-centred Practice Inventory – Staff.

Main Outcome Measures
The main outcome is to establish a measure of staff perceptions of person-centred Practice.

Broad consensus on definitions relating to 17 constructs drawn from a person-centred practice framework was achieved after 2 rounds; likewise with the generation of 108 items to measure the constructs; a final instrument comprising 59 items with proven psychometric properties was achieved.

The PCPI-S is psychometrically acceptable instrument validated by an international expert panel that maps specifically to a theoretical framework for person-centred practice and provides a generic measure of person-centredness.
Original languageEnglish
Pages (from-to)541-547
Number of pages7
JournalInternational Journal for Quality in Health Care
Issue number4
Early online date6 Jun 2017
Publication statusPublished - 1 Aug 2017

Bibliographical note

Reference text: References
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  • Person-centred
  • Instrument design
  • psychometrics
  • Delphi technique
  • factor analysis


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