The role of quality management in pharmaceutical development: Clinical trials analysis

Rodney McAdam, Nigel Barron

    Research output: Contribution to journalArticlepeer-review

    5 Citations (Scopus)

    Abstract

    The aim of this paper is to investigate the role of quality management and how its implementation can be improved within the clinical trials area of the pharmaceutical industry, as part of the healthcare sector. The research study involves a case study of a clinical trials organisation (TSC). A total of 11 mini-cases of TSC's main suppliers, staff-survey analysis, semi-structured interviews and organisational and archive material were used in the data-gathering. The results show how the application of total quality management (TQM) principles addresses some of the key challenges facing the organisation.

    Original languageEnglish
    Pages (from-to)106-123
    Number of pages18
    JournalInternational Journal of Health Care Quality Assurance
    Volume15
    Issue number3
    DOIs
    Publication statusPublished - 2002

    Bibliographical note

    Copyright:
    Copyright 2010 Elsevier B.V., All rights reserved.

    Keywords

    • Health care
    • Pharmaceutical industry
    • Total quality management

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