The Genio Trust provided grants to 21 Irish disability and mental health services to assist over 200 persons to transfer from congregated settings to more personalised accommodation and support arrangements. This study aimed to determine the organisational factors that contributed to successful outcomes, as well as the barriers encountered. Over 85 per cent of the senior managers in the participating services were interviewed in groups or individually, or they provided written comments. A process model was developed from their responses, describing the key drivers in bringing about service change. The central driver was a transformed organisational culture, with four other major and four less important drivers identified. This model was applicable to services serving three client groups – people with intellectual disability, mental health difficulties or physical disability. However, its wider applicability remains to be tested in services that have not moved to more personalised supports, along with the factors needed to stimulateorganisational change.
|Publication status||Published - 1 Jun 2014|