User Archetype Discovery By Cluster Analysis of Caller Log Data: Tenure Evolution is Stable as Time Period Reduces

Robin Turkington, RR Bond, Maurice Mulvenna, Courtney Potts, Siobhan O'Neill, Cherie Armour

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Citations (Scopus)

2 Citations - Sourced from Scopus
1 Book

1 results

2019
ECCE 2019 - Proceedings of the 31st European Conference on Cognitive Ergonomics: "Design for Cognition"
Mulvenna, M. & Bond, RR., 10 Sept 2019, New York, NY, USA: Association for Computing Machinery. 231 p.
Research output: Book/Report › Book › peer-review

Open Access